Smiles Promotion “Holiday Package worth RM650,000 to be won” Contest

To Smiles card members you will stand a chance to win one of 150 Samsung Galaxy Camera or 300 Samsung Galaxy Tab 2 when you fuel up at your nearest stations. Every 40 Smiles points earned on your Smiles card gives you an opportunity to win. It’s that simple!

This is lucky draw contest and draw will be carried out by 3 times. Your can see the date of each lucky draw session as below.


Terms and Conditions of Smiles Promotion “Holiday Package worth RM650,000 to be won” Contest


  1. Petron Fuel International Sdn Bhd (“The Company”) is the organizer of this “450 total prizes to be won” Contest (“Contest”).


  1. This Contest is open to all Malaysians who are Smiles card members of the Smiles Driver Rewards Loyalty Program (“Smiles”), aged eighteen (18) and above (“Contestants”) and are subjected to the following Terms and Conditions. This Contest is not open to Fleet Card and Diesel Discount Card members. All transactions for the purpose of this Contest must be swiped to a Smiles card to be considered as a valid entry.
  2. The following categories of Contestants are NOT ELIGIBLE to participate in this Contest:
    • Permanent/Contract Employee of the Petron Malaysia Refining & Marketing Bhd and Petron Oil (M) Sdn Bhd;
    • The Company station dealers; and
    • Employees of advertising and promotional agencies for The Company (hereinafter referred to as “Non-Eligible Participants”).
    • The immediate family members (father, mother, spouses and children) of the Non-Eligible Participants are also not permitted to participate in the Contest.

Contest Period:

  1. The Contest Period will run from 15 May 2013 to 12 August 2013, both dates are inclusive (“Contest Period”).

The Contest:

  1. To join the Contest, Contestants have to make a cumulative purchase of RM40.00 in a single receipt or multiple receipts via cash or credit card, on Synergy F-1, Synergy 5000, Synergy Diesel, BioDiesel , Blaze 97 , Blaze 95 and/or Petron Diesel products, at any Esso, Mobil or Petron service station. All purchases must be swiped to a Smiles card.
  2. Contestants are entitled to one (1) entry for every cumulative purchase of RM40.00 in a single receipt or multiple receipts. For example, a transaction of RM90 entitles Contestants to two (2) entries each.
  3. Customers who purchase a cumulative RM40.00 of Blaze fuel at any Petron station are entitled to two (2) lucky draw chances instead of just one (1) lucky draw chance when purchased at any Esso or Mobil station.
  4. No contest forms or transaction receipts are required. Contestants are deemed eligible automatically when in compliance with all Terms and Conditions stated herein. By being eligible and hence participating in the Contest, each Contestant is deemed to have agreed to adhere to the Terms and Conditions herein.
  5. Based on all entries received, the Company will then begin to select the required number of Contestants (“Shortlisted Candidates”). The Company’s decision on all matters relating to this Contest (including the selection of Shortlisted Candidates) shall be final and binding. No correspondence relating to the selection of winners will be entertained.
  6. If the Smiles card is not swiped to earn loyalty points, and/or purchase does not meet the required criteria, the entry will be deemed invalid.
  7. The Shortlisted Contestant(s) will be contacted by The Company or its appointed representative via phone (the telephone number as available in the Smiles database) and is required to answer one (1) Contest question correctly to qualify as a winner. In the event a Shortlisted Contestant in The Company’s sole discretion is unreachable, The Company hereby reserves the right to select another Shortlisted Contestant.

The Contest Prizes and Lucky Draw Period:


Other Terms and Conditions:

  1. The names of all winners will be notified via winner announcement poster at selected Esso, Mobil and Petron service stations, and also on the website.
  2. In the event that any Contest entry or prize is awarded to a person who:
    • is not eligible for the Contest; and/or,
    • has committed or is suspected of committing any fraudulent or wrongful acts in relation to his use of Smiles card
    • The Company reserves the right to disqualify such person from participating in the Contest and/or receiving the Prize.
  3. All winners recorded by The Company shall be final and conclusive.
  4. All Prizes must be claimed within three (3) months from the date of publication of the winners’ name mentioned in winner announcement poster
  5. The Prize will be sent to each of the Winners’ mailing address (the home address as available in the Smiles database) within eight (8) weeks from the date of publication of the winners’ name mentioned in winner announcement poster. Any correction and re-issuance of name will not be entertained upon delivery of the prize.
  6. If there is any defect on the Prize, the winner must then contact The Company within 14 days. Any complaint will not be entertained after the stipulated period.
  7. The Company reserves the right to issue the prize to an approved Government charity body after the stipulated period.
  8. All prizes are non-transferable and must be collected personally by the winner or nominated proxy, as approved by the Company.
  9. All Prizes are non-transferable and not exchangeable for cash or any other items or packages. Winners are not allowed to claim the Prizes after the stipulated period.
  10. The Company reserves the right to cancel, shorten, extend, suspend or terminate the Contest Period at any time prior to the expiry of the Contest Period without prior notice. The Company also reserves the right to vary, modify, delete or change any of the Terms and Conditions herein contained at any time at its absolute discretion without prior notice. For avoidance of doubt, any cancellation, extension, suspension or termination of the Contest Period at any time prior to the expiry of the Contest Period shall not entitle the Contestants to claim any compensation from The Company for any and all losses or damages suffered or incurred by the Contestants as a result of the said cancellation, extension, suspension or termination.
  11. The Company reserves the right to use the names, addresses, photographs, and testimonies of the Contestants in advertisements and other forms of publicity in conjunction with the Contest. The Contestants’ participation in the Contest and agreement to be bound to the terms and conditions herein shall be deemed to indicate their implied consent to such use, without further notice, payment or consideration whatsoever.
  12. By entering into the Contest and accepting a prize, all winners must agree that Petron Fuel International Sdn Bhd has reserved the right to picture, voice record or portray them as contest winners in any manner whatsoever as Petron Fuel International Sdn Bhd may in its absolute discretion decide, and to exhibit these material for all contest-related advertising, marketing and publicity purposes without any compensation whatsoever, subject to applicable laws and regulations. Participants and eventual winners of the Contest are hereby notified and deemed to consent to Petron Fuel International Sdn Bhd’s right to use their name, voice, picture or footage, or the content of their entries solely for the abovementioned purposes.
  13. Contestants hereby agree to release the Company, its directors, officers, employees and agents, including without limitation, its parent companies, subsidiaries, affiliates, employees, agencies and branches, as well as all contest partners / sponsors and all others associated with the development and execution of this Contest, from and against any and all liability for injury, loss or damage of any kind (whether direct, indirect or consequential) to or in any way arising from this contest and the awarding and the use or misuse or possession of any prizes awarded, including liability for personal injury, death or property damage, except where prohibited or limited by law. All winners acknowledge that to the extent permissible by law, the prizes are awarded by the Company on an “as is” basis without any warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, and non-infringement.
  14. Contestants will fully indemnify and hold harmless the Company, its directors, officers, employees, agents and assigns against any and all losses, liabilities, costs, claims, charges, expenses, actions or demands (including legal costs), whether direct or indirect arising out of a breach by him or her of these Terms & Conditions.
  15. If for any reason any part of this Contest is incapable of running as planned, the Company may in its sole discretion cancel, terminate, modify or suspend the contest, or invalidate any affected entries without any liability or any obligation to continue the Contest.
  16. The invalidity or unenforceability for any reason of any part of these Terms & Conditions shall not prejudice or affect the validity or enforceability of the remaining parts and each part of these Terms & Conditions is distinct and at all time severable from the rest of the Terms & Conditions.
  17. The Company will not be responsible or liable for any claims, loss or damage whatsoever, resulting from or in connection with this Contest or the prizes given out through this Contest.
  18. The Company is the final authority to decide on the interpretation of these Terms and Conditions and as to any other matters relating to this Contest.
  19. All other Smiles Terms and Conditions apply.
  20. For enquiries, please contact the Smiles Driver Rewards Customer Service Centre at 1-300-880-323, Mondays to Fridays, from 9.00am to 5.00pm, and Saturday, 9.00am to 1.00pm.


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