PRIZE: Grand Prize – 51x Acer Ferrari 1100 Mobile PC
Daily Cash Prize – 51% cash back on your daily purchase(s)
DEADLINE: 30 September 2008
PROGRAMME NAME: MERDEKA 51 st CELEBRATION
Period: From 1 st July till 30 th September 2008 (3 months)
TERMS & CONDITIONS (“T&C”)
1. The Hong Leong Bank Berhad (“HLB”) “Merdeka 51st Celebration” (“the Contest”) is open to ALL HLB Principal and Supplementary Credit Cardmembers (“Cardmembers”). Cardmembers in this Contest refers to all HLB Cardmembers, except where indicated otherwise.
2. The following persons are NOT eligible to participate in the Contest:
1. Employees of HLB and their immediate families (parents, spouse and children);
2. Advertising agencies and/or HLB’s appointed representatives and their immediate families (parents, spouse and children);
3. Holders of HLB Credit Card(s) NOT issued in Malaysia; and
4. Holders of Zing Touch N Go Card(s), Corporate Card(s) and Mobile Money
3. The Contest commences from 1 July 2008 at 00:00:00 hrs (12:00:00am) and ends on 30 September 2008 at 23:59:59 hrs (11:59:59pm) both dates inclusive (“the Contest Period”), unless notified otherwise.
Daily Cash Prize – 51% cash back on your daily purchase(s)
4. Applicable to ALL existing Cardmembers including Principal and Supplementary Credit Cardmembers. Both Principal and Supplementary Cardmembers are entitled to participate on an independent basis and any attempt to combine or merge their transactions will be disqualified.
5. To participate, Cardmembers are required to register every transaction receipt by sending a short message service text (“SMS”) to 36600 stating their HLB Credit Card number.
STEP 1: Charge a minimum of RM51 or more in a single receipt with your Hong Leong Credit Card in retail spending during the Contest Period
STEP 2: SMS to 36600 and type “HLB<space>16-digit Credit Card Number”
Eg: HLB 4563786412345678
*SMS entry MUST follow the sequence specified above. This service is powered by M3 Technologies (Asia) Berhad
6. Retail spending includes all retail transactions both local and international EXCLUDING Balance Transfer, EPP (Extended Payment Plan) Installments, Flexi-Pay, COC (Cash-On-Call), Cash Advance, Finance Charges & Annual Fee Payment.
7. The fifty first (51st) registered SMS entry on a daily basis for transactions made within the same day (00:00:00 hrs to 23:59:59 or 12:00:00am to 11:59:59pm) will be awarded with the Daily Cash Prize provided that the winner is not in breach of the items defined in Clause 2, 9, 14, 39 & 40.
8. If the winner is in breach of the items defined in Clause 2, 9, 14, 39 & 40, HLB has the absolute discretion to select the next registered winner in the following sequence until one (1) winner has been identified. Eg. 52nd, 53rd, 54th etc.
9. Registration via SMS must be made within the same day when the transaction is being made, otherwise it will be disqualified. If the SMS date and time of successful registration differs from that of the action by Cardmember, or transaction date and time captured in our HLB system, and a dispute arises as to when the registration has taken place, the HLB system date and time shall prevail.
10. One (1) transaction in a single receipt only entitles Cardmember to one (1) SMS entry. Cardmember only need to SMS us ONCE for every transaction made above RM51 or more. Any duplication of entries will be disqualified at the sole discretion of HLB without assigning any reasons thereof.
11. For every successful registration, Cardmember will receive an auto-reply SMS within one (1) hour of registration to confirm successful receipt of SMS entry, not the winning of the Daily Cash Prize. If the SMS is incomplete or not according to the sequence specified herein, HLB will also send an auto-reply to inform Cardmember to try again. There will NOT be any auto-reply sent to Cardmember for any typo errors in their SMS entry albeit following the sequence specified.
12. Each successful SMS entry sent to HLB by the Cardmember will be charged RM0.30 per SMS by the individual telecommunication service providers. Cardmember will NOT be charged for any SMS sent to Cardmember by HLB. This SMS channel only generates automated reply and does not provide any service for Cardmember’s enquries.
13. The starting date and time to SMS is 1 July 2008 at 00:00:00 hrs (12:00:00am) whereas the closing date to SMS is 30 September 2008 at 23:59:59 hrs (11:59:59pm). SMS entries before and after this date & time will be disqualified and HLB will not be responsible for the lost or delay entries. Proof of SMS sent does not constitute a confirmation of receipt by HLB.
14. It is Cardmembers’s responsibility to ensure that the details in the SMS entries are complete and accurate as per the specified sequence. HLB will not be responsible and reserves the absolute right to disqualify any incomplete, inaccurate, illegible, late entries, error in SMS received, transactions value less than RM51, void transactions, split transactions and failure of HLB to receive the SMS due to network failure by telecommunication service providers or for whatsoever reasons deemed fit.
15. A Cardmember is entitled to register unlimited entries throughout the Contest Period and win more than one (1) Daily Cash Prize.
16. HLB will only notify the winner for the Daily Cash Prize via SMS within five (5) working days for which the contact number shall be the number used by the Cardmember for SMS registration. Notwithstanding the foregoing, HLB reserves the right to use any other method or medium HLB deems fit at its sole discretion for the purpose of announcing the winners.
Grand Prize – 51x Acer Ferrari 1100 Mobile PC
17. Eligibility to participate for the Grand Prize
1. New Cardmembers whose credit card application is approved by HLB during the Contest Period will automatically qualify for one (1) contest entry
2. Existing Cardmembers only need to spend a minimum of RM51 or more in a single receipt using either the Principal or Supplementary Credit Card to automatically qualify for contest entry(ies)
* Spend RM51 or more with your HLB Credit Card on Weekdays = 1 entry
* Spend RM51 or more with your HLB Credit Card on Weekends = 2 entries (2x Weekend Bonus)
18. Weekday is defined as from Monday to Friday whereas weekend is defined as from Saturday to Sunday.
19. Retail spending includes all retail transactions both local and international EXCLUDING Balance Transfer, EPP (Extended Payment Plan) Installments, Flexi-Pay, COC (Cash-On-Call), Cash Advance, Finance Charges & Annual Fee Payment.
20. Supplementary Cardmembers are eligible to participate to win for the Grand Prize, however are not entitled to be awarded with the Grand Prize. The Grand Prize won by Supplementary Cardmembers will be awarded to the Principal Cardmembers.
21. Cardmembers do not need to submit any contest entry forms or mail-in any transaction slips as proof of entry to participate for the Grand Prize. Cardmember’s eligibility will be tracked automatically by HLB system.
22. A Cardmember is entitled to an unlimited number of contest entries. However, each Cardmember is only entitled to win one (1) Grand Prize during the Contest Period.
23. Five hundred (500) qualified Cardmembers will be randomly selected by HLB’s system at the end of the Contest Period based on the transactions which are posted and reflected in HLB’s system. The shortlisted Cardmembers will then be contacted by HLB or its appointed representatives at the latest telephone number(s) furnished to HLB by the Cardmember as shown in HLB’s records ONCE at any time during office hours to answer two (2) questions.
24. For any reasons if the shortlisted Cardmember fails to answer the telephone call after 5 rings after being contacted by HLB or its appointed representatives for the Question & Answer session (“Q&A”), the Cardmember is deemed to have missed the winning chance and HLB or its appointed representative will then select another Cardmember for the Q&A.
25. The FIRST fifty one (51) Cardmembers who answer the most questions correctly in the fastest time will be declared the winner.
26. Qualified Cardmembers will not be notified on-the-spot whether he/ she is the winner after the Q&A has completed. The winners for the Grand Prize will be notified by HLB either in writing or SMS latest by 31st December 2008. The list of winners will also be posted in HLB’s website. If Cardmembers do not receive a notification either in writing or SMS from HLB before 31st December 2008, the Cardmember is deemed NOT the winner for the Grand Prize.
27. There are a total of ninety two (92) Daily Cash Prize winners throughout the Contest Period. One (1) winner per day.
28. The winner of the Daily Cash Prize will be awarded with 51% cash back on his/ her total retail spending for the day selected. Maximum cash rebate is capped at RM500 per day, per Cardmember.
29. The cash rebate will be credited into the winner’s credit card account for which the credit card account shall be the card used by the Cardmember for SMS registration within forty five (45) working days after the winners have been notified.
30. There are a total of fifty one (51) Grand Prize winners throughout the Contest Period.
31. The winner for the Grand Prize will be awarded with one (1) unit of Acer Ferrari 1100 Mobile PC
32. The Grand Prize will be delivered to the winner’s principal billing address in Malaysia recorded in the HLB system that are furnished by the winners, within forty five (45) working days after the announcement in writing or SMS has been made. No change of delivery address is permitted.
33. Proof of delivery is by way of written acknowledgement of receipts of the Grand Prize by occupants at the delivery address, and where such address is an office, receipt by any office staff shall be deemed to be the acknowledgement of the winner. HLB will not be responsible for any delay in delivery of the Grand Prize.
34. It is Cardmembers’ responsibility to notify HLB Card Centre in writing no later than 1 month from the expiry of the announcement date for non-receipt of prize(s). Failing which, the Cardmember shall be deemed to have had received and accepted the prize(s) from HLB.
35. The prizes are non-transferable to any 3rd party and non-exchangeable for up-front cash, credit or kind. HLB reserves the rights to substitute any of the prizes with a product, service, different model, brand or color with similar value at any time without prior notice.
36. The winners of the Contest shall personally bear and be responsible for ALL incidental costs relating to accepting the prize(s) including but not limited to any applicable taxes, insurance payments, registration fees, processing fees, handling fees and all other personal expenses.
37. HLB does not accept any liability whatsoever (including negligence) with respect to death, injury, any losses, damages or accidents arising from the use of the prize(s) won by the winners.
38. HLB gives no representation or warranty with respect to the quality or suitability of the prize(s). HLB will also bear no responsibility for resolving disputes with the manufacturer or supplier of the Grand Prize and the winners are to deal directly with the manufacturer or supplier for all warranty information.
39. The credit card account(s) of the winners of the Contest MUST BE in good standing, MUST NOT be delinquent and MUST NOT be in breach of any T&C of HLB’s Cardmember Agreement. The winners of the Contest whose credit card account(s) believed to be operated fraudulently and/or that their HLB credit card(s) are invalid or cancelled within HLB’s definition will be disqualified and HLB reserves the right to disallow the affected winner to claim the prize(s).
40. HLB reserves the rights to disqualify any contest entry and/or the winners that are eligible or for any whatsoever reasons as HLB may in its absolute discretion deem fit.
41. By participating in the Contest, Cardmembers agree to be bound by the Contest T&C and the decisions of the panel of judges by HLB. The Cardmembers hereby give their consent to and authorize HLB to disclose their particulars to the 3rd party service provider/ representative engaged by HLB for the purpose of the Contest.
42. The Contest T&C contained herein as well as decisions of the judges are final and bind on all Cardmembers. No correspondence and/ or appeal to dispute such decisions will be entertained.
43. HLB reserves the right to use the names, any photographs taken and/ or other information of the winners and/ or representatives without first obtaining any consent from the winners for current and future advertising and promotion purposes, or to be featured in any publicity material related to the Contest without compensation.
44. Winners may be requested to attend a prize giving ceremony of which date and venue will be notified by HLB. HLB will not cover any expenses incurred by the winners to attend the ceremony.
45. HLB reserves the rights at any time without prior notice to add, delete, suspend or vary the Contest T&C contained herein, wholly or in part at its absolute discretion.
46. For the avoidance of doubt, cancellation, termination, suspension or extension of the Contest Period shall not entitle the Cardmembers to any claims or compensations against HLB for any and all losses or damages suffered or incurred by the Cardmembers as a direct or indirect result of the act of cancellation, termination, suspension or extension.
47. In the event of any discrepancies, ambiguities or disputes in the interpretation of any Contest T&C herein in any language, the English version shall prevail.